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Home Improvement


How Do I Find a Professional Remodeler?

Consumers should choose a remodeler in the same way that they would choose any professional. Look for expert skills, experience, rapport and the recommendations of previous customers and other knowledgeable people.

Do You Know What You Want?

Before you look for a professional remodeler, think through your needs, wants and desires:
  • Collect magazine articles, pictures and other materials that can help you decide exactly what changes you want to make in your home.
  • Look at features you like in the the houses of friends, neighbors and relatives.
  • Decide how you would like your remodeling project to look when it is finished.
  • Think about layout, colors, textures, lighting and other improvements.
  • Imagine how you will use the space in the future and note any special needs you may have later.
  • Be prepared to tell a remodeler what you want as specifically as you can. If you successfully communicate your ideas to a professional remodeler, he or she will be able to transform your ideas into reality.

    How Will I Finance My Project?

    The majority of people who remodel their homes pay cash for the work. Others refinance their mortgage or pay for the project through a home equity loan, a second mortgage, a line of credit, or a personal loan from a bank, savings and loan, or credit union.

    If you must obtain a loan to pay for a project, you should protect yourself by adding a clause to your contract stating that the contract is valid only if you obtain the financing you want at the interest rate you specify.

    If your remodeling project is to repair damages covered by your insurance, check with your insurance company to determine what your insurance policy covers before signing a contract.

    The Better Business Bureau

    If you plan to spend a great deal of money remodeling your home, you should be very selective in deciding which contractor to hire, be familiar with area building codes and standards, and work with the contractor throughout the entire home improvement project.

    Planning Your Project
  • Carefully plan your project from start to finish.
  • Be specific in explaining to the contractor what you want, and be sure to approve any architectural plans that are involved in the remodeling job before the contractor begins the work.
  • Hiring A Contractor
  • Comparing costs before you make a fmancial commitment toward any home improvement project is very important. In doing so, you should solicit at least two or three bids from prospective contractors, based on the same building specfications, materials, labor, and time needed to complete the project.
  • Discuss the bids in detail with each contractor, making certain you understand the reasons for any variations in the prices. Do not automatically choose the lowest price.
  • Ask the remodeling contractor for local references and find out if the customers were actually satisfied with the contractor's work. If possible, go and inspect the completed projects.
  • Find out if the contractor is a member of a professional association which has standards or a code of ethics for remodelers.
  • Also, call your local Better Business Bureau (BBB) or consumer affairs office to determine how long the contractor has been in business and if any complaints have been filed against the firm.
  • Ask the contractor if the company is insured against claims covering worker's compensation, property damage, and personal liability in case of accidents. Then call to verify the contractor's insurance coverage after obtaining the name of the carrier and agency.
  • Finally, check with your state, county, or city housing authority to see if the contractor must meet certain licensing and/or bonding requirements in your area. If so, make sure your contractor is properly licensed and bonded.
  • Financing Your Project

    To obtain financing for your home improvement project you may want to consider a personal or bank loan, a home equity loan, a loan from your credit union or insurance company, or a loan from a savings and loan institution.

    Federal Housing Administration (FHA) loans for home improvements may be available through certain banks and other lending institutions. However, FHA requires that the lender approve any contractor arranging for this type of loan, and the agency will not guarantee the work or the contractor. Be wary of any contractor who tells you that he/she has been approved or endorsed by the FHA.

    Signing The Contract
    All agreements and oral promises regarding the home improvement project should be put in writing to protect both you and the contractor. The written contract should also include:

  • A thorough description of the work to be done, specifying all materials to be used in terms of quality, quantity, weight, color, size, or brand name;
  • The agreed upon starting and completion dates;
  • The total cost, with a breakdown of labor and material charges;
  • A payment schedule;
  • Any warranties and guarantees of workmanship;
  • The method for debris and material removal once the job is finished; and
  • Any additional information pertaining to how you want the contractor to perform, and the type of work you expect


  • In addition, make sure the written contract includes:
  • The contractor's full name;
  • Address;
  • Telephone number; and
  • Professional license number.


  • You should expect to make a downpayment representing approximately one-third of the total contract price. Excluding the downpayment, you should not make payments for any incomplete work. Schedule additional payments at weekly or monthly intervals or after completion of each phase of the project.
    Obtaining A Building Permit
    Building codes may vary considerably from one jurisdiction to another. Your contract should state that the work is to be performed in accordance with all applicable building codes and zoning regulations, in the area where you reside.

    A building permit is required whenever structural work is involved or when the basic living area of a home is to be changed. Separate permits for electrical, heating or plumbing work may be required in some cases. Check with your local department of licensing and permits before the job is started to find out if a building or work permit is required.

    If the project does in fact require a building permit, the contractor should apply for it in his/her name. Thus, if the contractor's work does not pass inspection, you can not be held financially responsible for any corrections that must be made.
    Make sure you consider the following Do's and Don'ts when initiating a home improvement project and selecting a contractor:
  • Do verify the name, address, telephone number, credentials and references of the contractor. Make sure that he/she is licensed, insured, and/or bonded.
  • Do obtain more than one bid for the home improvement project. Do some comparison shopping in choosing the contractor.
  • Do check with the building and zoning authorities in your area to determine what permits you need to proceed with your project.
  • Do include all the terms, conditions, warranties, and oral promises concerning the project in a written contract.
  • Don't sign the agreement until you have completely read and understood all of the provisions.
  • Don't submit to high pressure sales tactics by a contractor or sales representative.
  • Don't sign a completion certificate for the job before it has been inspected and properly completed as agreed to in the contract.
  • Don't pay for the entire job in advance or pay cash to the salesperson or contractor.
  • Do contact your local or state government consumer affairs office and/or local BBB, if you are unable to resolve a dispute with your contractor.
  • Twelve Ways to Lower Your Homeowners Insurance Costs

    Insurance is a very competitive business and the price you pay for your homeowners insurance can vary by hundreds of dollars, depending on the insurance company you buy your policy from. Ask your agent or company representative about any discounts available to you.

    1. Be sure to shop around.

    Check consumer guides, insurance agents and companies. This will give you an idea of price ranges and tell you which companies or agents have the lowest prices. But don't consider price alone.

    The insurer you select should offer both a fair price and excellent service. When you've narrowed the field to three insurers, get price quotes.

    2. Raise your deductible.

    Deductibles are the amount of money you have to pay toward a loss before your insurance company starts to pay according to the terms of your policy. Deductibles on homeowners policies typically start at $250. By increasing your deductible to $500, you could save up to 12 percent.

    3. Buy your home and auto policies from the same insurer.

    Some companies that sell homeowners, auto and liability coverage will take 5 to 15 percent off your premium if you buy two or more policies from them.

    4. When you buy a home...

    Consider how much insuring it will cost. Insurers may offer you a discount of 8 to 15 percent if your house is new.

    Check its construction, too. Brick, because of its resistance to wind damage is better in the East; frame, because of its resistance to earthquake damage, better in the West. Choosing wisely could cut your premium by 5 to 15 percent.

    Avoiding areas that are prone to floods can save you $400 or so a year for flood insurance.

    The closer your house is to firefighters and their equipment, the lower your premium will be.

    5. Insure your house, not the land.

    So don't include its value in deciding how much homeowners insurance to buy.

    6. Beef up your home security.

    You can usually get discounts of at least 5 percent for a smoke detector, burglar alarm, or dead-bolt locks. Some companies offer to cut your premium by as much as 15 or 20 percent if you install a sophisticated sprinkler system and a fire and burglar alarm that rings at the police station or other monitoring facility.

    7. Stop smoking.

    Smoking accounts for more than 23,000 residential fires a year. That's why some insurers offer to reduce premiums if all the residents in a house don't smoke.

    8. Once you retire...

    Retired people stay at home more and spot fires sooner than working people. Retired people have more time for maintaining their homes, too. If you're at least 55 years old and retired, you may qualify for a discount of up to 10 percent at some companies.

    9. See if you can get group coverage.

    Alumni and business associations often work out an insurance package with an insurance company, which includes a discount for association members.

    10. Stay loyal to your insurer.

    If you've kept your coverage with a company for several years, you may receive special consideration.

    11. Compare the limits in your policy and the value of your possessions at least once a year.

    You want your policy to cover any major purchases or additions to your home.

    12. If you're in a government plan...

    If you live in a high-risk area and have been buying your homeowners insurance through a government plan, you should check with an insurance agent or company representative. You may find that there are steps you can take that would allow you to buy insurance at a lower price in the private market.



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